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Tederic’ service & support is available 24/7, worldwide


We are a call away

Professional service teams of Tederic around the world adhere to the “customer-focused” concept, and provide 24-hour service for customers. The “ZHUSUPER” platform jointly developed with a third party has rich and complete vulnerable parts for injection molding machines, and injection molding engineers with more than ten years of experience, so as to realize “engineer sharing” and escort your production and operation with excellent professional technical services.

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Our services for your machine

Machine After-sales Service

Service Support

Pre-sales Service: Precise demand analysis, equipment configuration plan

  • MES cloud system deployment
  • Product process plan
  • Workshop planning
  • Corporate financing plan


In-sale Service: Multi-dimensional plan customization

  • Professional installation and commissioning
  • On-site operation training
  • Large machine installation
Using WeChat on your mobile

After-sales Service: Flexible and fast one-stop solution

  • Service staff rating system
  • Global 24-hour service
  • Perfect shared engineer service network
  • Mall accessories with transparent price
  • Regular customer return visits and care

Share your issue with a form

Please enter all the information below and submit the form to report the machine failure. We will help you find out the problem and arrange the required parts supply or repair service as soon as possible

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